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A to Z Guide




Our team at the Dacotah Bank Center is committed to providing excellent service for our guests. That means answering your questions even before you step foot through our doors. The A to Z Guide contains answers to questions our guests are asking.

Ask and we shall answer.


A

ACCEPTED METHODS OF PAYMENT



ADA / ACCESSIBLE SEATING


ADDITIONAL FEES


ALCOHOL


ASSISTIVE LISTENING DEVICES (ALD)


ATMS


AUTOMATIC DOORS

B

BABY CHANGING STATIONS


BAG SEARCHES


BAG POLICY - CLEAR BAG EFFECTIVE 3/28/24


BEACH BALLS & OTHER INFLATABLE ITEMS


BICYCLES


BOTTLES OR CANS


BREASTFEEDING-FRIENDLY BUSINESS


BUYER BEWARE

C

CAMERAS


CANCELLED OR POSTPONED EVENTS


CHILDREN'S TICKETS


COMPANION SEATS


CONCESSIONS


COOLERS & HARD-SIDED CONTAINERS


CREDIT CARDS


CUSTOMER SERVICE

D

DIRECTIONS


DONATIONS


DOOR OPENING TIME


DRONES


DROP-OFF AND PICK-UP

E

ELEVATOR


EMERGENCY EVACUATION PROCEDURES


EMPLOYEE RECOGNITION


EMPLOYMENT

F

FACILITY MANAGEMENT


FIRE ALARMS

G

GROUP SALES


GUEST SERVICES

H


HOURS OF OPERATION


HOUSEKEEPING

I

INTERPRETERS


INFLATED PRICES

K

KULTURECITY

L

LOST & FOUND


LOST, STOLEN OR DESTROYED TICKETS


LOST CHILDREN & PERSONS

M

METAL DETECTION


MOBILE TICKETS


MOTHER'S ROOM

N

NOISEMAKERS


NURSING MOTHERS

O

ONLINE TICKET PURCHASE


OUTSIDE FOOD & BEVERAGE

P

PARKING


POLICE & SECURITY


PRESALES


PRINT-AT-HOME TICKETS


PROHIBITED ITEMS


PROTESTS & PETITIONERS POLICIES


PROTECT YOUR TICKET


PUBLIC ADDRESS ANNOUNCEMENTS

R

RAILINGS


RE-ENTRY


REFUNDS OR EXCHANGES


RESELLING A TICKET / SCALPING


RESTROOMS

S

SCAMMERS & TICKET FRAUD


SECONDARY TICKET MARKET


SEE SOMETHING, SAY SOMETHING


SELFIE STICKS


SENSORY INCLUSIVE


SERVICE ANIMALS


SMOKING POLICY



SOLD OUT EVENTS


SOLICITATION / LOITERING

T

TEMPORARY DISABILITIES


TEXT VERIFICATION


TICKET LIMITS


TICKETMASTER


TICKETMASTER FAN SUPPORT


TICKET INFORMATION


TICKET OFFICE


TOBACCO

U

UPCOMING EVENTS

V

VIDEO RECORDING

W

WATER FOUNTAINS


WEAPONS & FIREARMS


WHEELCHAIRS


WI-FI


WILL CALL




Don't See Your Question?

Our team is happy to help! Contact our administrative team at 605-692-7539 or via email info@dacotahbankcenter.com.




ABOUT THE DACOTAH BANK CENTER

When did we open our doors? What year was our first sell-out concert? Learn more about the history of our facility and what makes us MIDWEST HOSPITALITY AT ITS BEST.

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